When an unhappy customer takes the time to contact you and tell you about what he’s unhappy about, listen and take notes. You’ll find great stuff to do.
- Bill Gates
Most people will not take the time to complaint to the company. Most will do it outside with people they know. That bad publicity is very hard to reverse.
- Evangeline Lilly
When you set yourself to be happy, you don’t fake. You work on your happiness with your positive creativity. You create your happiness. It’s way better to create happiness then the opposite.
Stop building your negative life! You choose to let it be good or bad. It’s all about how you react.
- Dale Carnegie
The key to happiness is what you choose to think. It’s that simple.